At Platform we deliver the very best digital media training to enable designers, producers and marketers to create incredible content. As part of our service to you, we take your right to privacy very seriously. This starts with making sure you get meaningful choices about how your data is collected and used.
We Operate By The Following Principles:
- Transparency – We will be transparent about data collection and use so you can make informed decisions.
- Security – We will protect and secure data you entrust to us through encryption.
- Sharing – We never share your personal information with any other company.
The Personal Data We Collect
The data we collect enables us to provide you with the best experience of our services and communications.
Platform collects data during your interactions with us, such as via webforms, online chat, email or telephone calls, and through technologies such as the cookies on our website.
You provide some of this data directly; for example, when you create a Platform account, book or enquire about a course, register for a Platform event or contact us for support.
The data we collect is usually limited to your name, telephone, address, email address, company name, if applicable, and your job title. We also keep a record of the courses you’ve booked or taken with us and other information you’ve shared with us.
Cookies & Similar Technologies
As a web user, you have a variety of tools available to you to control cookies and similar technologies; for example, browser controls to block and delete cookies. We cannot be responsible for these third-party tools. Your browser and other choices may impact your experiences with our products and services.
Card payments are processed through our secure payment partner SagePay. We do not collect, store or transmit card numbers on our premises, equipment or data centre.
How We Use Your Course Feedback
If you’ve attended a course, we collect your feedback and review and use this information for quality assurance and marketing purposes on our website. We will never publish your contact details alongside your review.
How We Use Your Personal Data
Platform will use your data to communicate with you; for example, to inform you about your course or booking, prospectus updates and other helpful service information.
We always ask if we can contact you with marketing information. If we ever send anything to you in error or without permission just let us know and we’ll ensure that it never happens again.
Our email communications will always clearly identify us as the sender. They should display the sender email addresses as from @platformtraining.com
If you should receive an email which claims to come from us but of which you are suspicious, please send a copy of the email so that we can investigate.
Other Important Privacy Information
If you have a question about how we collect or use your data, or you would like detailed information about the information we hold relating to you, or you would like us to delete the information we hold on you, please contact the Platform team here.
3 Westland Place
London N1 7LP